All of our slot games are certified by an authorized RNG software to assure the payouts we display are truly the ones you receive.
We are committed to the privacy, confidentiality and safety of information of all our customers. We do not disclose any information to third parties. Customers’ accounts, transactions and other historical data or information remain confidential under any circumstances, unless the customer requested otherwise.
Your information is always available to you, and you only, in the Game History and Banking History logs. You can view both by clicking the History button (at Prime Slots Lobby) and can review all of your activities on the site, including each game you’ve ever played, the exact time & date of that game, money bet and game results. Also, all of you Banking History holds each deposit and cash out you’ve ever made on Prime Slots.
Our Fair Play attitude extends to all matters of customer service and support. Our Support Team is available via mail, phone, online chat and fax. We reply as promptly as we can.
Prime Slots is committed to both SAFE and CARE policies.